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Job Vacancy Lagos, Nigeria Position Customer Complaints Investigation Officer at First Bank of Nigeria

First Bank of Nigeria company logo
Published 7 months ago

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First Bank of Nigeria is currently seeking applicants for the position of Customer Complaints Investigation Officer in Lagos. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

First Bank of Nigeria, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:First Bank of Nigeria
Position:Customer Complaints Investigation Officer
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 83.000 - NGN 175.000 per Month
Job Type:Full-time

Job Description

We are seeking a detail-oriented and dedicated Customer Complaints Investigation Officer to join our team. In this role, you will be responsible for addressing and resolving customer complaints effectively, ensuring a high level of customer satisfaction.

Your duties will include investigating complaints, gathering necessary information, and collaborating with different departments to identify solutions. Strong analytical skills and excellent communication abilities are essential for success in this position.

If you have a passion for helping customers and a keen eye for detail, we encourage you to apply for this exciting opportunity!

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

First Bank of Nigeria

First Bank of Nigeria, established in 1894, is one of the country’s leading financial institutions. With a rich history spanning over a century, it offers a comprehensive range of banking services, including personal, corporate, and investment banking. The bank is dedicated to fostering economic growth and development in Nigeria, providing innovative financial solutions to its diverse clientele. First Bank of Nigeria’s strong reputation and commitment to customer service make it a trusted partner in the financial landscape of the nation.