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Job Vacancy Enugu, Nigeria Position Customer Operations Officer at MTN Nigeria

MTN Nigeria company logo
Published 8 months ago

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MTN Nigeria is currently hiring for the role of Customer Operations Officer located in Enugu. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, MTN Nigeria invites interested applicants to submit their applications.

Job Information

Company:MTN Nigeria
Position:Customer Operations Officer
City:Enugu, Enugu
Province:Enugu
Education:Confidential
Salary:NGN 83.000 - NGN 175.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Customer Operations Officer to join our dynamic team. In this role, you will be responsible for providing exceptional customer service and support while managing daily operational tasks.

Your key responsibilities will include handling customer inquiries, resolving issues efficiently, and collaborating with other departments to enhance the customer experience.

Ideal candidates should possess strong communication skills, excellent problem-solving abilities, and a proactive approach to customer service. A background in operations or customer relations is preferred.

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Enugu
City Enugu
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Company Information

MTN Nigeria

MTN Nigeria is a leading telecommunications company in Nigeria, providing a wide range of services including mobile voice, messaging, data, and digital solutions. As part of the MTN Group, it aims to connect people and communities across the country. With millions of subscribers, MTN Nigeria focuses on innovation and enhancing customer experience, contributing significantly to the local economy. The company is also committed to social responsibility, investing in education, health, and infrastructure development to improve the quality of life for Nigerians.