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Job Vacancy Lagos, Nigeria Position Head of User Research and Customer Excellence at AB Microfinance Bank Nigeria Limited

AB Microfinance Bank Nigeria Limited company logo
Published 5 months ago

AB Microfinance Bank Nigeria Limited is currently seeking applicants for the position of Head of User Research and Customer Excellence in Lagos. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

AB Microfinance Bank Nigeria Limited, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:AB Microfinance Bank Nigeria Limited
Position:Head of User Research and Customer Excellence
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 85.000 - NGN 350.000 per Month
Job Type:Full-time

Job Description

AB Microfinance Bank Nigeria Limited is seeking a dynamic Head of User Research and Customer Excellence to lead our team in enhancing user experience and ensuring customer satisfaction. In this role, you will develop and implement research strategies that inform product decisions and drive customer engagement.

The ideal candidate will have a strong background in user research methodologies and a passion for understanding customer needs, collaborating closely with cross-functional teams.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

AB Microfinance Bank Nigeria Limited

AB Microfinance Bank Nigeria Limited is a leading microfinance institution based in Nigeria, dedicated to providing financial services to small and medium-sized enterprises (SMEs) and low-income individuals. Established to promote financial inclusion, the bank offers a range of products including savings accounts, loans, and credit facilities aimed at empowering underserved communities. With a focus on sustainable development, AB Microfinance Bank strives to improve economic opportunities and enhance the quality of life for its customers across Nigeria.