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Job Vacancy Lagos, Nigeria Position Customer Service Representative at Incash Africa

Incash Africa company logo
Published 8 months ago

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Incash Africa is inviting applications for the role of Customer Service Representative in Lagos. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Incash Africa operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Incash Africa
Position:Customer Service Representative
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 83.000 - NGN 195.000 per Month
Job Type:Full-time

Job Description

Location: Victoria Island, Lagos State.

Incash Africa is seeking a dedicated Customer Service Representative to assist customers by managing inquiries, resolving complaints, and providing product information. Strong communication skills and a commitment to customer satisfaction are essential.

Key Responsibilities:

  • Manage inquiries via phone, email, and chat.
  • Provide product and service information.
  • Efficiently resolve complaints.
  • Process orders and maintain customer records.
  • Ensure customer satisfaction through follow-ups.

Requirements:

  • Bachelor’s degree in a relevant field.
  • Strong communication and problem-solving skills.
  • Proficiency in Microsoft Office.
  • NYSC candidates encouraged to apply.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
Google Map Google Map

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Company Information

Incash Africa

Incash Africa is a leading financial services company based in Nigeria, focused on providing innovative solutions to enhance digital transactions across the continent. With a commitment to financial inclusion, Incash Africa offers a range of services, including mobile payments, money transfers, and digital wallets, aiming to empower individuals and businesses alike. The company’s mission is to simplify financial access and foster economic growth through technological advancement, making it a key player in the African fintech landscape.