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Job Vacancy Lagos, Nigeria Position Tech Support at Alpha-cx

Alpha-cx company logo
Published 1 month ago

Alpha-cx is inviting applications for the role of Tech Support in Lagos. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Alpha-cx operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Alpha-cx
Position:Tech Support
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 100.000 - NGN 190.000 per Month
Job Type:Full-time

Job Description

Company: Alpha-CX

Alpha-CX is seeking a dedicated Customer Technical Support Representative to join our remote team. The ideal candidate should be passionate about customer service, skilled in troubleshooting, and thrive in a fast-paced work environment.

Responsibilities:

  • Provide support via phone, email, and live chat.
  • Diagnose and resolve hardware and software issues.
  • Collaborate with teams to improve customer experience.

Requirements:

  • Fluent in English.
  • Prior Technical Support experience required.
  • Bachelor’s degree mandatory.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
Google Map Google Map

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Company Information

Alpha-cx

Alpha-cx is a leading technology company based in Nigeria, dedicated to providing innovative digital solutions that empower businesses and enhance customer experiences. With a focus on cutting-edge software development, data analytics, and IT consultancy, Alpha-cx serves diverse sectors, driving digital transformation across the nation. The company combines local expertise with global best practices to create tailored solutions that meet the unique needs of its clients, fostering growth and efficiency in the ever-evolving digital landscape.