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Job Vacancy Ibadan, Oyo Position Contact Center Supervisor at TAM Search

TAM Search company logo
Published 8 months ago

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TAM Search is excited to announce openings for the position of Contact Center Supervisor in Ibadan. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At TAM Search, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with TAM Search.

Job Information

Company:TAM Search
Position:Contact Center Supervisor
City:Ibadan, Oyo
Province:Oyo
Education:Confidential
Salary:NGN 85.000 - NGN 160.000 per Month
Job Type:Full-time

Job Description

TAM Search is seeking a Contact Center Supervisor to manage our customer support operations in Ibadan, Oyo State. This full-time role requires a strong back-office experience, excellent leadership skills, and the ability to handle customer escalations through WhatsApp and other digital channels.

Responsibilities:

  • Supervise the contact center team.
  • Optimize customer support via WhatsApp.
  • Ensure timely resolution of customer issues.
  • Track team performance and prepare reports for management.

Requirements:

  • 2 years of supervisory experience in a contact center.
  • Proficient in using CRM tools and support software.
  • Strong communication skills in English, Pidgin, and Yoruba preferred.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Oyo
City Ibadan
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Company Information

TAM Search

TAM Search is a leading recruitment and talent acquisition firm based in Nigeria, dedicated to connecting businesses with top-tier professionals across various industries. With a focus on delivering tailored recruitment solutions, TAM Search specializes in sourcing, evaluating, and placing candidates that align with client needs. The company is committed to fostering successful partnerships and enhancing workforce efficiency, all while maintaining a strong reputation for integrity and excellence in service.