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Job Vacancy Lagos, Nigeria Position Level 1 Support Engineer at EdgeNet Consulting Limited

EdgeNet Consulting Limited company logo
Published 3 weeks ago

EdgeNet Consulting Limited is currently accepting applications for the role of Level 1 Support Engineer in Lagos. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

EdgeNet Consulting Limited, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:EdgeNet Consulting Limited
Position:Level 1 Support Engineer
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Job Type:Full-time

Job Description

Employment Type: Onsite – Contract

Responsibilities:

– Attend to calls, emails & chats

– Diagnose issues & perform basic troubleshooting

– Log tickets and follow up to resolution

– Escalate complex issues to Level 2

– Monitor systems/servers

– Manage user accounts & password resets

– Assist with software testing

Requirements:

– Knowledge of hardware/software, Windows OS & networking

– Strong communication & customer service skills

– Ability to troubleshoot basic issues

– Willingness to learn

To Apply: Send your CV to [email protected]

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Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

EdgeNet Consulting Limited

EdgeNet Consulting Limited, based in Nigeria, is a leading consulting firm specializing in technology solutions and business transformation. With a focus on innovation and efficiency, EdgeNet provides strategic advisory services to enhance organizational performance. The company is dedicated to delivering tailored solutions that meet the unique needs of its clients across various industries. By leveraging cutting-edge technologies and industry expertise, EdgeNet aims to drive sustainable growth and empower businesses to navigate the complexities of the modern marketplace.