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Job Vacancy Lagos, Nigeria Position In-store Customer Care Specialist at Opes Venit

Opes Venit company logo
Published 1 month ago

Opes Venit is excited to announce openings for the position of In-store Customer Care Specialist in Lagos. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Opes Venit, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Opes Venit.

Job Information

Company:Opes Venit
Position:In-store Customer Care Specialist
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 250.000 - NGN 300.000 per Month
Job Type:Full-time

Job Description

Opes Venit seeks a full-time In-Store Customer Care Specialist dedicated to elevating customer satisfaction through service recovery, post-purchase support, and personalized care. You will be the primary in-store contact for inquiries, returns, order tracking, and escalations, coordinating closely with back-office operations to ensure timely fulfillment and clear communication. Responsibilities include documenting interactions in CRM, providing product guidance, building long-term relationships through proactive follow-up, and creating memorable recovery experiences. Candidates should have 2–3 years in retail, hospitality, or service, strong communication, empathy, and comfort with customer service software. Job Type: Full-time. Pay: ₦250,00–₦300,00/month.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Lagos
City Lagos
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Company Information

Opes Venit

Opes Venit is a prominent company based in Nigeria, specializing in innovative solutions across various sectors. With a commitment to excellence and sustainability, the company focuses on delivering high-quality products and services that meet the evolving needs of its clients. By leveraging advanced technology and skilled expertise, Opes Venit aims to drive economic growth and enhance the quality of life in local communities. Its dedication to corporate social responsibility further highlights its role as a key player in Nigeria’s development landscape.