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Job Vacancy Lagos, Nigeria Position Contact Center Agent at ipNX Nig ltd

ipNX Nig ltd company logo
Published 7 hours ago

ipNX Nig ltd is inviting applications for the role of Contact Center Agent in Lagos. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

ipNX Nig ltd operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:ipNX Nig ltd
Position:Contact Center Agent
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 115.000 per Month
Job Type:Full-time

Job Description

ipNX Nig Ltd is hiring a Contact Center Agent in Lagos. Salary: ₦115,00/month. You will handle inbound/outbound calls, emails, and chats; provide product and technical support; resolve complaints; process service and billing requests; document interactions in the CRM; escalate complex issues; and meet performance and quality targets while participating in ongoing training. Qualifications: HND or Bachelor’s degree, one year contact center or customer service experience preferred, excellent verbal and written communication, strong problem-solving, multitasking ability, and proficiency with MS Office and CRM systems. Apply via https://forms.gle/pTac4X9PQk7rfuDcA. Only shortlisted candidates will be contacted.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

ipNX Nig ltd

ipNX Nig Ltd is a leading telecommunications and information technology service provider based in Nigeria. Established to deliver innovative solutions, the company specializes in broadband infrastructure, internet services, and enterprise solutions. With a commitment to enhancing connectivity and empowering businesses, ipNX focuses on providing reliable and high-speed services to a diverse clientele across the country. Their mission is to bridge the digital divide and contribute to Nigeria’s growth in the technology sector, ensuring that customers receive exceptional value and cutting-edge services.