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Job Vacancy Abuja, Federal Capital Territory Position Customer Service Manager at Lloyds Limited

Lloyds Limited company logo
Published 3 weeks ago

Lloyds Limited is excited to announce openings for the position of Customer Service Manager in Abuja. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Lloyds Limited, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Lloyds Limited.

Job Information

Company:Lloyds Limited
Position:Customer Service Manager
City:Abuja, Federal Capital Territory
Province:Federal Capital Territory
Education:Confidential
Salary:NGN 100.000 - NGN 190.000 per Month
Job Type:Full-time

Job Description

Join our team as Customer Service Manager to lead and develop a high-performing support team. You will oversee daily operations, resolve escalations, set service standards, train staff, monitor KPIs, and improve processes to boost customer satisfaction. Coordinate with sales and product teams to address client needs and implement CRM best practices. Requirements: 3+ years in customer service leadership, strong communication and problem-solving skills, experience with CRM systems, ability to analyze metrics and coach teams. Bachelor’s degree preferred. We offer competitive pay, growth opportunities, and a collaborative work environment.

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Federal Capital Territory
City Abuja
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Company Information

Lloyds Limited

Lloyds Limited is a prominent company based in Nigeria, specializing in providing innovative solutions across various sectors, including finance, insurance, and technology. Established with a commitment to excellence, the company has built a strong reputation for delivering quality services tailored to meet the unique needs of its clients. With a focus on sustainability and customer satisfaction, Lloyds Limited is dedicated to driving progress and contributing to the economic development of Nigeria. Its experienced team and strategic partnerships enable the company to navigate the dynamic market landscape effectively.