Job Vacancy Lagos, Nigeria Position Customer Support Officer at Manuel Media
Manuel Media is currently hiring for the role of Customer Support Officer located in Lagos. This position is Full-time.
We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.
As a company in the (according to the company) sector, Manuel Media invites interested applicants to submit their applications.
Job Information
| Company: | Manuel Media |
| Position: | Customer Support Officer |
| City: | Lagos, Lagos |
| Province: | Lagos |
| Education: | Confidential |
| Salary: | NGN 91.000 - NGN 230.000 per Month |
| Job Type: | Full-time |
Job Description
Job summary
As a Customer Support officer, he/she is responsible for providing excellent customer support by handling inquiries, resolving complaints, and ensuring a positive customer experience.
Job descriptions & requirements
Responsibilities:
- make inquiries via phone, email, or in person
- Handle customer complaints and provide effective solutions
- Maintain accurate records of customer interactions and transactions
- Provide information about products, services, and company policies
- Follow up with customers to ensure issues are resolved satisfactorily
- Resolve complex issues in the appropriate departments
Requirements:
- Minimum of OND in any related field, but preferably in mass communication
- Proven customer service experience will be an added advantage
- Excellent verbal and written communication skills
- Strong problem-solving and interpersonal skills
- Ability to work under pressure and manage time effectively.
Benefit
- Work-life balance
- Recognition and performance awards
- Professional training
- Valuable work experience
- Skill development
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- No Criminal Record
- Experience in the Related Field (Preferred)
- Good Communication Skills
- Minimum Education of High School Diploma
- Able to Work in a Team
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Lagos |
| City | Lagos |
| Google Map | Google Map |
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