Job Vacancy Lagos, Nigeria Position Ticketing and Reservations Specialist at HT-Limited
HT-Limited is inviting applications for the role of Ticketing and Reservations Specialist in Lagos. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.
HT-Limited operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.
Job Information
| Company: | HT-Limited |
| Position: | Ticketing and Reservations Specialist |
| City: | Lagos, Lagos |
| Province: | Lagos |
| Education: | Confidential |
| Salary: | NGN 85.000 - NGN 160.000 per Month |
| Job Type: | Full-time |
Job Description
HT-Limited is Business Management Consulting firm, offering support in business development, human resources management and administration. HT-Limited is a member of the Chartered Institute of Personnel Management in Nigeria, with offices in Lagos, Nigeria and Accra, Ghana. We provide customized HR consulting solutions for employers looking to reduce risks and overhead costs, so more time can be spent on revenue generating activities.
We are recruiting to fill the position below:
Job Position: Ticketing and Reservations Officer
Job Location: Ikeja, Lagos
Employment Type: Full-time
Key Responsibilities
- Create and issue tickets for air, rail, hotel, and car rental reservations using the designated GDS (Amadeus) and other airline and hotel booking platforms.
- Interpret and apply complex client travel policies, fare rules, and supplier contracts.
- IATA Certification required
- Handle a high volume of email and phone requests from travel desk officer and directly from individual travellers.
- Manage schedule changes, flight cancellations, re-issues, and refunds promptly and accurately.
- Proactively monitor PNRs (Passenger Name Records) for potential disruptions and provide alternative solutions.
- Maintain up-to-date knowledge of airline policies, visa requirements, and airport security procedures.
- Ensure the highest standard of data accuracy in all passenger records and documentation.
- Assist customers plan all aspects of their corporate/leisure travel by helping them reach their destinations via the best routes at the lowest cost
- Collaborate with account managers to resolve any service or fulfilment issues.
- Achieve individual and team targets for accuracy, productivity, and quality service.
- Advise clients properly on all available options for competitive fares, best routes, airline rules, etc
- Good client Relationship management skills – Proper client follow up with high client satisfaction scores.
Method of Application
Interested and qualified candidates should send their Resume in PDF format to: [email protected] using the Job Position as the subject of the email.
Benefit
- Skill development
- Opportunities for promotion
- Collaborative work environment
- Professional training
- Work-life balance
- Professional networking opportunities
- Valuable work experience
- Access to the latest technology
- Recognition and performance awards
- Opportunities to contribute to business growth
Requirements
- Willing to Be Placed in the Designated Work Location
- Minimum Education of High School Diploma
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- No Criminal Record
- Able to Work in a Team
Company Address
| Province | Lagos |
| City | Lagos |
| Google Map | Google Map |
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