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Job Vacancy Lagos, Nigeria Position Service Desk Support (Fibre) at WIOCC

WIOCC company logo
Published 8 months ago

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WIOCC is excited to announce openings for the position of Service Desk Support (Fibre) in Lagos. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At WIOCC, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with WIOCC.

Job Information

Company:WIOCC
Position:Service Desk Support (Fibre)
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 85.000 - NGN 160.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Service Desk Support professional for our Fibre division. In this role, you will be the first point of contact for customers experiencing issues with fibre services. Your primary responsibility will be to diagnose and resolve technical problems efficiently while providing exceptional customer service.

The ideal candidate will possess strong communication skills and have a solid understanding of fibre technology. You should be adept at troubleshooting, managing service requests, and ensuring timely follow-ups to maintain high customer satisfaction.

If you are passionate about technology and customer support, we encourage you to apply for this exciting opportunity.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

WIOCC

WIOCC (West Indian Ocean Cable Company) is a leading telecommunications provider based in Nigeria, specializing in high-capacity connectivity solutions across Africa and beyond. Established to enhance digital communication, WIOCC offers a diverse range of services, including wholesale fiber optic networks and data center solutions. With a commitment to bridging the digital divide, WIOCC plays a crucial role in empowering businesses and communities through reliable and fast internet access, fostering growth and innovation throughout the continent.