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Job Vacancy Lagos, Nigeria Position Customer Retention Officer at Getpayed

Getpayed company logo
Published 9 months ago

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Getpayed is currently hiring for the role of Customer Retention Officer located in Lagos. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Getpayed invites interested applicants to submit their applications.

Job Information

Company:Getpayed
Position:Customer Retention Officer
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 85.000 - NGN 160.000 per Month
Job Type:Full-time

Job Description

Getpayed is a banking and payment solutions company dedicated to providing a reliable, efficient, and secure digital payment experience in Nigeria and beyond. We are currently seeking a Customer Retention Officer to join our team.

Job Location: Lagos Island, Lagos

Employment Type: Full-time (hybrid)

Responsibilities:

  • Develop and implement customer retention strategies.
  • Address customer concerns promptly.
  • Analyze feedback for service improvement.
  • Collaborate with teams to enhance customer experience.
  • Maintain records of customer interactions.

Salary: N80,00 – N100,00 monthly plus benefits.

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Lagos
City Lagos
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Company Information

Getpayed

Getpayed is a leading financial technology company based in Nigeria, specializing in seamless payment solutions for both businesses and individuals. By leveraging innovative technology, Getpayed offers secure, fast, and reliable transactions, facilitating easy access to financial services. With a commitment to enhancing financial inclusion, Getpayed empowers entrepreneurs and consumers alike to engage in a vibrant digital economy. As a trusted partner in Nigeria’s evolving fintech landscape, Getpayed continues to drive economic growth and improve payment accessibility for all.