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Job Vacancy Lagos, Nigeria Position Call Center Agent at Ascentech Services Ltd

Ascentech Services Ltd company logo
Published 4 months ago

Ascentech Services Ltd is currently seeking applicants for the position of Call Center Agent in Lagos. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Ascentech Services Ltd, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Ascentech Services Ltd
Position:Call Center Agent
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Job Type:Full-time

Job Description

Location: Yaba

Ascentech Services Ltd is looking for a friendly and efficient Call Center Agent to join our team. In this role, you will handle inbound and outbound customer communications, assisting with orders and inquiries related to our Quick Service Restaurant (QSR) brand.

Key Responsibilities:

  • Respond to customer calls professionally.
  • Process orders accurately.
  • Provide information on menu items and promotions.
  • Resolve complaints promptly, escalating as necessary.
  • Maintain records of interactions.

Qualifications:

  • High school diploma required; customer service experience preferred.
  • Excellent communication and problem-solving skills.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

Ascentech Services Ltd

Ascentech Services Ltd is a leading human resource and recruitment agency based in Nigeria. The company specializes in providing tailored staffing solutions across various industries, including oil and gas, telecommunications, and manufacturing. With a commitment to quality and excellence, Ascentech connects talented professionals with reputable organizations, helping to drive business success. Their services encompass recruitment, training, and payroll management, making them a trusted partner for both job seekers and employers in the Nigerian market.