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Job Vacancy Lagos, Nigeria Position Customer Care Executive – Telecom at Careers Verified

Careers Verified company logo
Published 3 days ago

Careers Verified is currently seeking applicants for the position of Customer Care Executive - Telecom in Lagos. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Careers Verified, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Careers Verified
Position:Customer Care Executive - Telecom
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 100.000 - NGN 120.000 per Month
Job Type:Full-time

Job Description

Full-time role as first-line customer contact at our shop. You will handle, document, and report customer queries, follow up with departments, and escalate delays. Maintain cordial customer relationships, manage shop stock and cash, and ensure shop upkeep to meet service standards. Coordinate remedies for operational issues, model a customer-service attitude, motivate colleagues for customer delight, prepare timely daily operational reports, and share process improvements with management. Qualifications: Graduate with 1–2 years in a similar telecom customer care or shop operations role. Compensation: ₦100,00–₦120,00 per month.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Lagos
City Lagos
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Company Information

Careers Verified

Careers Verified is a leading employment platform in Nigeria dedicated to connecting job seekers with reputable companies. With a commitment to fostering a transparent hiring process, the platform offers a range of services including job listings, resume building, and career advice. Careers Verified aims to enhance the employability of individuals by providing verified job opportunities and insights into different industries, ensuring that users can make informed career decisions in a competitive job market.