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Job Vacancy Lagos, Nigeria Position Services Head at Citibank Nigeria Limited

Citibank Nigeria Limited company logo
Published 2 days ago

Citibank Nigeria Limited is excited to announce openings for the position of Services Head in Lagos. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Citibank Nigeria Limited, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Citibank Nigeria Limited.

Job Information

Company:Citibank Nigeria Limited
Position:Services Head
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 100.000 - NGN 190.000 per Month
Job Type:Full-time

Job Description

We are seeking a Services Head to lead client service operations, oversee service delivery, and drive continuous improvement. You will manage cross-functional teams, ensure KPI achievement, implement service strategies, and maintain strong client relationships to enhance satisfaction and retention.

Qualified candidates have 5+ years in service management, proven leadership, strategic planning, budget oversight, and excellent communication and problem-solving skills. Experience with process optimization and performance metrics is required.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

Citibank Nigeria Limited

Citibank Nigeria Limited, a subsidiary of Citigroup, operates within the thriving financial sector of Nigeria. Established to provide comprehensive banking solutions, it offers a range of services including corporate banking, investment banking, and treasury solutions. The bank emphasizes innovation and digital transformation to enhance customer experience and streamline operations. With a commitment to sustainable growth and community development, Citibank Nigeria serves diverse clientele, supporting the nation’s economic advancement while adhering to global banking standards.