Job Vacancy Lagos, Nigeria Position Customer Service Officer at Crossover Microfinance Bank

Crossover Microfinance Bank is currently hiring for the role of Customer Service Officer located in Lagos. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Crossover Microfinance Bank invites interested applicants to submit their applications.

Job Information

Company:	Crossover Microfinance Bank
Position:	Customer Service Officer
City:	Lagos, Lagos
Province:	Lagos
Education:	Confidential
Job Type:	Full-time

Job Description

Join Crossover Microfinance Bank in Ikeja as a full-time Customer Service Officer. Handle phone, email, and chat inquiries; provide product info, order tracking, and returns; maintain CRM records; coordinate with sales and logistics; and stay current on products and promotions. Qualifications: OND/HND/Bachelor’s, 2–4 years customer service experience, strong communication and problem-solving skills, sports interest and event knowledge, and ability to multitask in a fast-paced setting. To apply, email your CV to [email protected] with the job title as the subject.

Benefit

• Collaborative work environment
• Professional training
• Opportunities for promotion
• Access to the latest technology
• Skill development
• Recognition and performance awards
• Professional networking opportunities
• Valuable work experience
• Opportunities to contribute to business growth
• Work-life balance

Requirements

• Physically and Mentally Healthy
• Minimum Age of 18 Years
• Minimum Education of High School Diploma
• Able to Work Under Pressure
• Experience in the Related Field (Preferred)
• Able to Work in a Team
• Good Communication Skills
• No Criminal Record
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Lagos
City	Lagos
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