Job Vacancy Lagos, Nigeria Position IT Service Delivery Analyst at Crown Interactive

Crown Interactive is currently hiring for the role of IT Service Delivery Analyst located in Lagos. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Crown Interactive invites interested applicants to submit their applications.

Job Information

Company:	Crown Interactive
Position:	IT Service Delivery Analyst
City:	Lagos, Lagos
Province:	Lagos
Education:	Confidential
Salary:	NGN 81.000 - NGN 158.000 per Month
Job Type:	Full-time

Job Description

We are seeking an IT Service Delivery Analyst to ensure reliable IT operations, manage service requests, and coordinate incident resolution across teams.

Responsibilities: monitor service performance, maintain SLA compliance, troubleshoot incidents, manage change communications, and collaborate with engineers and vendors to improve processes.

Requirements: 2+ years in IT support or service delivery, strong SLA and ITIL knowledge, excellent communication, problem-solving skills, and experience with ticketing tools.

Benefit

• Professional networking opportunities
• Work-life balance
• Professional training
• Recognition and performance awards
• Skill development
• Collaborative work environment
• Valuable work experience
• Access to the latest technology
• Opportunities for promotion
• Opportunities to contribute to business growth

Requirements

• Basic Computer Skills
• Physically and Mentally Healthy
• No Criminal Record
• Able to Work in a Team
• Minimum Education of High School Diploma
• Good Communication Skills
• Minimum Age of 18 Years
• Able to Work Under Pressure
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Lagos
City	Lagos
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