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Job Vacancy Abuja, Federal Capital Territory Position Technical Support at iStore Nigeria

iStore Nigeria company logo
Published 7 hours ago

iStore Nigeria is currently accepting applications for the role of Technical Support in Abuja. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

iStore Nigeria, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:iStore Nigeria
Position:Technical Support
City:Abuja, Federal Capital Territory
Province:Federal Capital Territory
Education:Confidential
Salary:NGN 450.000 per Month
Job Type:Full-time

Job Description

Join our team as a Technical Support Specialist to provide timely troubleshooting and customer assistance for software and hardware issues. You will diagnose technical problems, guide users through solutions via phone, chat, and email, escalate complex cases to engineering, and maintain accurate documentation in the ticketing system. Requirements: 1–2 years in technical support, strong verbal and written communication, familiarity with Windows/macOS, basic networking, and customer-focused problem solving. We offer competitive pay, training, and clear career growth opportunities.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Federal Capital Territory
City Abuja
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Company Information

iStore Nigeria

iStore Nigeria is a leading technology retailer specializing in Apple products and services. Established to provide a comprehensive shopping experience, iStore offers a wide range of devices including iPhones, iPads, and MacBooks, along with expert support and accessories. The company is committed to delivering exceptional customer service and fostering innovation in the Nigerian tech market. With multiple locations across the country, iStore Nigeria aims to empower customers by providing them with the latest technology solutions and an immersive shopping experience.