Job Vacancy Abuja, Federal Capital Territory Position Relationship Officer at
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We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
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Job Information
| Company: | |
| Position: | Relationship Officer |
| City: | Abuja, Federal Capital Territory |
| Province: | Federal Capital Territory |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
- We are looking for enthusiastic and member-focused Relationship Officers to be the face of SavingsBox Multipurpose Cooperative Society.
- You will be responsible for acquiring new members, fostering strong relationships with our existing community, and ensuring they fully utilize the range of our financial products and services.
- If you are passionate about financial inclusion and possess excellent interpersonal skills, this role is for you.
Key Responsibilities
- Actively prospect and onboard new members (individuals, groups, businesses) to SavingsBox Multipurpose Cooperative Society , explaining the benefits and processes of membership.
- Serve as the primary point of contact for a portfolio of existing members, building strong, long-term relationships based on trust and understanding.
- Identify member needs and proactively cross-sell relevant products and services (savings, investments, loans) to enhance their financial well-being.
- Handle member inquiries, feedback, and complaints efficiently and professionally, escalating complex issues when necessary.
- Conduct regular outreach and engagement activities to maintain high member satisfaction and retention.
- Gather market intelligence and member feedback to contribute to product development and service improvement.
- Achieve individual and team targets for member acquisition, product adoption, and engagement.
Qualifications
- HND / Bachelor’s Degree in Marketing, Business Administration, Banking & Finance, or a related field.
- 1-3 years of experience in a client-facing role, such as Sales, Customer Service, Relationship Management, Marketing, preferably within financial services.
- Excellent communication, presentation, and interpersonal skills, with the ability to articulate financial concepts clearly.
- Strong persuasive and negotiation abilities.
- Proactive, self-driven, and results-oriented with a passion for member service.
- Ability to work effectively both independently and as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
Method of Application
Interested and qualified candidates should send their CV and a cover letter detailing their relevant experience and vision for SavingsBox Multipurpose Cooperative Society to: [email protected] using the Job Position as the subject of the email.
Requirements
- Willing to Be Placed in the Designated Work Location
- Minimum Education of High School Diploma
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- No Criminal Record
- Able to Work in a Team
Company Address
| Province | Federal Capital Territory |
| City | Abuja |
| Google Map | Google Map |
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