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Job Vacancy Abuja, Federal Capital Territory Position Retention Specialist at CMTrading

CMTrading company logo
Published 6 months ago

CMTrading is inviting applications for the role of Retention Specialist in Abuja. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

CMTrading operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:CMTrading
Position:Retention Specialist
City:Abuja, Federal Capital Territory
Province:Federal Capital Territory
Education:Confidential
Job Type:Full-time

Job Description

We are looking for a dedicated Retention Specialist to join our team. In this role, you will be responsible for developing and implementing strategies to retain customers and enhance their experience with our brand.

Your primary tasks will include analyzing customer feedback, identifying at-risk customers, and creating personalized outreach initiatives. You will work closely with the marketing and customer service teams to improve customer satisfaction and drive loyalty.

The ideal candidate should have excellent communication skills, a strong analytical mindset, and a passion for customer success. Experience in customer relationship management is a plus.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Federal Capital Territory
City Abuja
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Company Information

CMTrading

CMTrading is a renowned forex and commodities brokerage firm located in Nigeria. Established to provide traders with access to global financial markets, CMTrading delivers a user-friendly trading platform, innovative tools, and a variety of educational resources. The company emphasizes security, offering clients a safe trading environment with robust regulatory compliance. With a commitment to customer support, CMTrading aims to empower both novice and experienced traders, helping them navigate the complexities of online trading for an enriching financial experience.