Job Vacancy Lagos, Nigeria Position Customer Relations and Experience Analyst at MTN Nigeria

MTN Nigeria is currently hiring for the role of Customer Relations and Experience Analyst located in Lagos. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, MTN Nigeria invites interested applicants to submit their applications.

Job Information

Company:	MTN Nigeria
Position:	Customer Relations and Experience Analyst
City:	Lagos, Lagos
Province:	Lagos
Education:	Confidential
Job Type:	Full-time

Job Description

We are seeking a dedicated Customer Relations and Experience Analyst to join our team. In this role, you will be responsible for analyzing customer feedback and data to enhance our customer service strategies.

Your primary goal will be to understand customer needs and to ensure a seamless and positive experience. You will collaborate with various departments to implement initiatives that improve customer satisfaction and loyalty.

The ideal candidate will have excellent communication skills, a strong analytical mindset, and experience in customer service or a related field.

Benefit

• Work-life balance
• Recognition and performance awards
• Professional training
• Valuable work experience
• Skill development
• Professional networking opportunities
• Collaborative work environment
• Opportunities for promotion
• Access to the latest technology
• Opportunities to contribute to business growth

Requirements

• Physically and Mentally Healthy
• Minimum Age of 18 Years
• Minimum Education of High School Diploma
• Able to Work Under Pressure
• Experience in the Related Field (Preferred)
• Able to Work in a Team
• Good Communication Skills
• No Criminal Record
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Lagos
City	Lagos
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