Job Vacancy Lagos, Nigeria Position Customer Care Quality Analyst at M-KOPA
M-KOPA is currently accepting applications for the role of Customer Care Quality Analyst in Lagos. This position is Full-time.
We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.
M-KOPA, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.
Job Information
| Company: | M-KOPA |
| Position: | Customer Care Quality Analyst |
| City: | Lagos, Lagos |
| Province: | Lagos |
| Education: | Confidential |
| Salary: | NGN 100.000 - NGN 190.000 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a dedicated Customer Care Quality Analyst to join our dynamic team. This position is essential for ensuring that our customer service standards meet and exceed expectations.
The successful candidate will be responsible for assessing customer interactions, providing feedback, and implementing quality improvement initiatives. Strong analytical skills and attention to detail are essential, as you will be analyzing data to enhance the overall customer experience.
If you have a passion for quality assurance and excellent communication skills, we encourage you to apply for this exciting opportunity.
Benefit
- Skill development
- Opportunities for promotion
- Collaborative work environment
- Professional training
- Work-life balance
- Professional networking opportunities
- Valuable work experience
- Access to the latest technology
- Recognition and performance awards
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work in a Team
- Able to Work Under Pressure
- No Criminal Record
- Good Communication Skills
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Lagos |
| City | Lagos |
| Google Map | Google Map |
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