Job Vacancy Lagos, Nigeria Position Ticket Escalation and Monitoring Specialist at Timeless Telecoms
Welcome to our job portal. Timeless Telecoms is offering exciting opportunities for the position of Ticket Escalation and Monitoring Specialist in Lagos. We are currently seeking Full-time candidates.
We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with Timeless Telecoms, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Timeless Telecoms. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Timeless Telecoms |
| Position: | Ticket Escalation and Monitoring Specialist |
| City: | Lagos, Lagos |
| Province: | Lagos |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are seeking a dedicated and detail-oriented Ticket Escalation and Monitoring Specialist to join our team. In this role, you will be responsible for managing and prioritizing customer support tickets, ensuring prompt escalation to technical teams when necessary.
The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for customer service. You will monitor ticket status and provide updates to customers, guiding them through resolution processes efficiently.
Previous experience in a technical support or customer service role is preferred. Join us to make a significant impact on our customer experience!
Benefit
- Recognition and performance awards
- Skill development
- Work-life balance
- Professional networking opportunities
- Access to the latest technology
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Valuable work experience
- Opportunities to contribute to business growth
Requirements
- Able to Work Under Pressure
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Good Communication Skills
- Able to Work in a Team
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
- No Criminal Record
Company Address
| Province | Lagos |
| City | Lagos |
| Google Map | Google Map |
Apply for Job
Make sure you complete the application form first and wait for the HR interview invitation before visiting the company in person.
Applying for jobs is free of charge.
We hope you get the desired job.
If you come across any suspicious job listings, please report them to us.
