Job Vacancy Abuja, Federal Capital Territory Position Customer Support at Alpha-cx
Alpha-cx is excited to announce openings for the position of Customer Support in Abuja. We are currently offering Full-time opportunities.
We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.
At Alpha-cx, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.
Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Alpha-cx.
Job Information
| Company: | Alpha-cx |
| Position: | Customer Support |
| City: | Abuja, Federal Capital Territory |
| Province: | Federal Capital Territory |
| Education: | Confidential |
| Salary: | NGN 85.000 - NGN 350.000 per Month |
| Job Type: | Full-time |
Job Description
Alpha-cx is seeking a professional and customer-oriented representative with strong e-commerce experience to join our remote team. The ideal candidate will have excellent communication skills, a neutral English accent, and the ability to manage customer interactions across multiple channels.
Responsibilities:
- Provide empathetic phone support
- Respond to inquiries via email and live chat promptly
- Document customer records accurately
- Manage return and refund requests
- Assist with product information
- Maintain high customer satisfaction
Requirements:
- 3–5 years of customer service experience (e-commerce preferred)
- Knowledge of return and refund processes
- Strong organizational skills
- Excellent communication skills
Benefit
- Work-life balance
- Recognition and performance awards
- Professional training
- Valuable work experience
- Skill development
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Able to Work Under Pressure
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Good Communication Skills
- Able to Work in a Team
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
- No Criminal Record
Company Address
| Province | Federal Capital Territory |
| City | Abuja |
| Google Map | Google Map |
Apply for Job
Make sure you complete the application form first and wait for the HR interview invitation before visiting the company in person.
Applying for jobs is free of charge.
We hope you get the desired job.
If you come across any suspicious job listings, please report them to us.
