Job Vacancy Ikeja, Lagos Position Telecom Head Of Customer Experience at Careers Verified
Careers Verified is inviting applications for the role of Telecom Head Of Customer Experience in Ikeja. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.
Careers Verified operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.
Job Information
| Company: | Careers Verified |
| Position: | Telecom Head Of Customer Experience |
| City: | Ikeja, Lagos |
| Province: | Lagos |
| Education: | Confidential |
| Salary: | NGN 700.000 - NGN 800.000 per Month |
| Job Type: | Full-time |
Job Description
Join Careers Verified as the Telecom Head of Customer Experience! In this vital role, you will develop and implement customer experience strategies that align with our business goals. Your key responsibilities include optimizing the customer journey across channels, establishing service standards and KPIs, and leading initiatives that enhance customer loyalty. We seek candidates with a Bachelor’s Degree, preferably with an MBA, and a minimum of 8 years in telecom or ISP environments. You should have strong experience managing customer service teams, CRM systems, and data analysis tools.
Job Type: Full-time
Pay: ₦700,00.00 – ₦800,00.00 per month
Benefit
- Opportunities for promotion
- Access to the latest technology
- Professional networking opportunities
- Valuable work experience
- Work-life balance
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Skill development
- Opportunities to contribute to business growth
Requirements
- Minimum Age of 18 Years
- Basic Computer Skills
- Physically and Mentally Healthy
- Experience in the Related Field (Preferred)
- Minimum Education of High School Diploma
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Lagos |
| City | Ikeja |
| Google Map | Google Map |
Apply for Job
Make sure you complete the application form first and wait for the HR interview invitation before visiting the company in person.
Applying for jobs is free of charge.
We hope you get the desired job.
If you come across any suspicious job listings, please report them to us.
