Job Vacancy Lagos, Nigeria Position Customer Experience Officer at Joybridge HR Solutions
Joybridge HR Solutions is currently accepting applications for the role of Customer Experience Officer in Lagos. This position is Full-time.
We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.
Joybridge HR Solutions, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.
Job Information
| Company: | Joybridge HR Solutions |
| Position: | Customer Experience Officer |
| City: | Lagos, Lagos |
| Province: | Lagos |
| Education: | Confidential |
| Salary: | NGN 81.000 - NGN 158.000 per Month |
| Job Type: | Full-time |
Job Description
Joybridge HR Solutions is seeking a dedicated Customer Experience Officer to enhance every client interaction within our organization. The ideal candidate will monitor and improve customer journeys, collect and analyze feedback, and address service bottlenecks to ensure exceptional service quality. Key responsibilities include mapping the customer journey, identifying service gaps, and collaborating with various departments to enhance client satisfaction.
Qualifications include a Bachelor’s degree in a relevant field, 2-3 years of experience in customer service, strong communication skills, and proficiency in MS Office.
Benefit
- Recognition and performance awards
- Skill development
- Work-life balance
- Professional networking opportunities
- Access to the latest technology
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Valuable work experience
- Opportunities to contribute to business growth
Requirements
- Able to Work Under Pressure
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Good Communication Skills
- Able to Work in a Team
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
- No Criminal Record
Company Address
| Province | Lagos |
| City | Lagos |
| Google Map | Google Map |
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