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Job Vacancy Ikeja, Lagos Position Customer Service Manager at Datagridx Telecoms

Datagridx Telecoms company logo
Published 1 week ago

Datagridx Telecoms is inviting applications for the role of Customer Service Manager in Ikeja. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Datagridx Telecoms operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Datagridx Telecoms
Position:Customer Service Manager
City:Ikeja, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 170.000 per Month
Job Type:Full-time

Job Description

Datagridx Telecoms seeks an experienced Customer Service Manager to lead our service team, improve customer experience, and drive retention. You will set strategy, develop procedures, manage budgets and resources, analyze metrics, and resolve escalations. Recruit, mentor and empower agents while applying industry best practices and new technologies. Requirements: proven managerial experience in customer service or retail, strong leadership, strategic thinking, excellent communication and English, proficiency with service software and databases, troubleshooting and multitasking skills, BS in Business Administration or related field. Full-time. Salary from ₦170,00.00 per month.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Ikeja
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Company Information

Datagridx Telecoms

Datagridx Telecoms is a leading telecommunications company based in Nigeria, dedicated to providing innovative communication solutions. With a focus on high-speed internet services, reliable connectivity, and advanced telecom infrastructure, Datagridx aims to enhance digital access for individuals and businesses alike. Committed to customer satisfaction and technological advancement, the company plays a pivotal role in bridging the digital divide in Nigeria, fostering economic growth and connectivity across the region.