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Job Vacancy Lagos, Nigeria Position IT Service Desk Officer at Standard Bank

Standard Bank company logo
Published 20 hours ago

Standard Bank is currently seeking applicants for the position of IT Service Desk Officer in Lagos. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Standard Bank, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Standard Bank
Position:IT Service Desk Officer
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 100.000 - NGN 190.000 per Month
Job Type:Full-time

Job Description

Join our team as an IT Service Desk Officer responsible for first-line technical support, troubleshooting hardware and software issues, managing helpdesk tickets, and providing remote and on-site assistance. You will diagnose problems, escalate complex incidents, maintain documentation, and ensure timely resolution while delivering excellent customer service. Required: strong communication skills, Windows and basic networking knowledge, experience with ticketing systems, and ability to work shifts. Degree or IT certification preferred; 1+ years in support roles is a plus.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

Standard Bank

Standard Bank is one of the leading financial institutions in Nigeria, providing a wide range of banking services, including personal, corporate, and investment banking. With a commitment to enhancing economic growth, the bank offers innovative financial solutions tailored to meet the diverse needs of its customers. Standard Bank is part of the larger Standard Bank Group, headquartered in South Africa, and has a strong presence in African markets. The bank emphasizes customer service, technological advancement, and sustainable practices, making it a pivotal player in Nigeria’s financial landscape.