Job Vacancy Lagos, Nigeria Position Card Solutions Officer at Standard Bank

Standard Bank is currently accepting applications for the role of Card Solutions Officer in Lagos. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Standard Bank, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:	Standard Bank
Position:	Card Solutions Officer
City:	Lagos, Lagos
Province:	Lagos
Education:	Confidential
Salary:	NGN 100.000 - NGN 190.000 per Month
Job Type:	Full-time

Job Description

Job Overview

Business Segment: Personal & Private Banking

Company: Stanbic IBTC Bank

Location: NG, LA, Lagos, Walter Carrington Crescent

Job Type: Full-time

Job Ref ID: 80448947A-001

Date Posted: 2/6/2026

Job Description

To provide administrative, analytical, and operational support for the Bank’s card product portfolio (Debit, Credit, Prepaid, Virtual). The Officer, Card Solutions assists in the execution of product activities, market engagement tasks, client onboarding, reporting, and day‑to‑day operational processes that ensure card products run efficiently. The role supports the Manager, Card Solutions in market expansion initiatives, co-branded card programs, BIN sponsorship engagements, portfolio analytics, and vendor/partner coordination.

Essential Functions

Support day-to-day card-related operations (product updates, request processing, follow-ups).

Maintain product documentation, approvals, records, and internal communication materials.

Assist in preparing business cases, BRDs, UAT documents, training materials, and reports.

Collect and analyze key card metrics (volumes, usage, spends, activation rates, attrition).

Prepare weekly/monthly dashboards and MIS for management review.

Assist in generating leads for bulk card issuance and maintain lead-tracking logs.

Participate in client onboarding sessions for co-branded programs and BIN sponsorships.

Support UAT cycles, data validation, and process testing for new card features (virtual cards, tokenization, etc.).

Document defects, track resolutions, and ensure readiness checklists are completed.

Qualifications

First degree in Business, Finance, Economics, Technology, or related field

Certifications in digital payments or product support

Experience Required

4–7 years in card operations, product support, banking operations, or digital channels

Experience using card systems, dashboards, or reporting tools

Exposure to fintech, payments, or card ecosystem

Additional Information

Behavioural Competencies:

Adopting Practical Approaches

Articulating Information

Challenging Ideas

Developing Expertise

Documenting Facts

Embracing Change

Examining Information

Exploring Possibilities

Interacting with People

Team Working

Thinking Positively

Upholding Standards

Technical Competencies:

Active Listening

Customer Reception and Channelling

Difficult Calls Management

Electronic Communications & Devices

Query Resolution

Telephone Caller Handling

Workflow Management

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 80022050 or [email protected]

Benefit

• Professional training
• Skill development
• Opportunities for promotion
• Collaborative work environment
• Valuable work experience
• Recognition and performance awards
• Professional networking opportunities
• Work-life balance
• Access to the latest technology
• Opportunities to contribute to business growth

Requirements

• Physically and Mentally Healthy
• Minimum Age of 18 Years
• No Criminal Record
• Experience in the Related Field (Preferred)
• Good Communication Skills
• Minimum Education of High School Diploma
• Able to Work in a Team
• Able to Work Under Pressure
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Lagos
City	Lagos
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