Job Vacancy Lagos, Nigeria Position Customer Service Supervisor at JTech Global Resources Ltd
JTech Global Resources Ltd is currently accepting applications for the role of Customer Service Supervisor in Lagos. This position is Full-time.
We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.
JTech Global Resources Ltd, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.
Job Information
| Company: | JTech Global Resources Ltd |
| Position: | Customer Service Supervisor |
| City: | Lagos, Lagos |
| Province: | Lagos |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
JTech Global Resources Ltd is seeking an experienced Customer Service Supervisor to manage our trading floor and lead our Customer Service Agents. The ideal candidate will have a minimum of two years of experience, especially in the digital assets or gift card industry. Your primary responsibility will be ensuring exceptional service delivery and overseeing daily operations.
Responsibilities: Supervise team members, monitor daily operations, handle escalated inquiries, train new staff, analyze service metrics, and ensure compliance with policies.
Requirements: Minimum 2 years in a supervisory role, strong knowledge of digital assets, excellent communication skills, proven leadership ability, and proficiency with customer service tools.
Benefit
- Recognition and performance awards
- Skill development
- Work-life balance
- Professional networking opportunities
- Access to the latest technology
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Valuable work experience
- Opportunities to contribute to business growth
Requirements
- Willing to Be Placed in the Designated Work Location
- Minimum Education of High School Diploma
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- No Criminal Record
- Able to Work in a Team
Company Address
| Province | Lagos |
| City | Lagos |
| Google Map | Google Map |
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