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Job Vacancy Lagos, Nigeria Position Customer Care Manager at KAT Health LLC

KAT Health LLC company logo
Published 1 month ago

KAT Health LLC is inviting applications for the role of Customer Care Manager in Lagos. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

KAT Health LLC operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:KAT Health LLC
Position:Customer Care Manager
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 300.000 per Month
Job Type:Full-time

Job Description

We are seeking a Customer Care Manager to lead our support team, improve customer satisfaction, and develop service strategies.

Responsibilities include managing daily operations, coaching agents, handling escalations, analyzing KPIs, and implementing process improvements.

Requirements: 3+ years in customer service leadership, strong communication, problem-solving, and familiarity with CRM systems.

We offer a collaborative culture, career growth, and competitive compensation. Remote or hybrid options available.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Lagos
City Lagos
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Company Information

KAT Health LLC

KAT Health LLC is a Nigerian healthcare company focused on improving community health through primary care services, health education, and affordable medical supplies. The company partners with local clinics and NGOs to expand access, implement preventive programs, and support patient-centered care. KAT Health emphasizes quality, accessibility, and sustainable health solutions for diverse populations.