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Job Vacancy Oyo, Nigeria Position Agency Customer Experience Lead at Kolomoni Microfinance Bank

Kolomoni Microfinance Bank company logo
Published 4 months ago

Kolomoni Microfinance Bank is currently seeking applicants for the position of Agency Customer Experience Lead in Oyo. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Kolomoni Microfinance Bank, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Kolomoni Microfinance Bank
Position:Agency Customer Experience Lead
City:Oyo, Oyo
Province:Oyo
Education:Confidential
Salary:NGN 83.000 - NGN 195.000 per Month
Job Type:Full-time

Job Description

Kolomoni Microfinance Bank is seeking a dynamic and passionate Agency Customer Experience Lead to elevate our client interactions and overall satisfaction. The ideal candidate will have a proven track record in enhancing customer experience within an agency environment.

In this role, you will develop and implement strategies ensuring exceptional service, collaborating with cross-functional teams to identify improvement opportunities and drive customer-centric initiatives.

Qualifications include strong communication skills, experience in customer service management, and effective analysis of customer feedback.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Oyo
City Oyo
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Company Information

Kolomoni Microfinance Bank

Kolomoni Microfinance Bank is a leading financial institution in Nigeria dedicated to providing accessible banking services to underserved communities. With a focus on empowering small businesses and individual entrepreneurs, the bank offers a range of financial products, including savings accounts, loans, and financial literacy programs. Committed to fostering economic growth and financial inclusion, Kolomoni Microfinance Bank plays a pivotal role in supporting its clients’ financial independence and contributing to the overall development of the Nigerian economy.