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Job Vacancy Abuja, Federal Capital Territory Position Customer Service Officer at Kreditek Stride Limited

Kreditek Stride Limited company logo
Published 8 months ago

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Kreditek Stride Limited is currently accepting applications for the role of Customer Service Officer in Abuja. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Kreditek Stride Limited, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:Kreditek Stride Limited
Position:Customer Service Officer
City:Abuja, Federal Capital Territory
Province:Federal Capital Territory
Education:Confidential
Job Type:Full-time

Job Description

Kreditek Stride Limited

Customer Service & Support

Location: Abuja
Employment Type: Full Time
Salary: NGN 75,00 – 150,00
Job Summary: As a Customer Service Officer, you will handle inquiries, resolve issues, process loan payments, and assist customers throughout the loan lifecycle while ensuring compliance with company policies. Excellent communication and a positive customer experience are essential.

Responsibilities:

  • Handle customer calls and emails regarding loans.
  • Provide in-person assistance on loan products.
  • Listen actively to customer concerns and communicate effectively.

Requirements:

  • Bachelor’s degree or HND.
  • 1-2 years of experience in customer service.
  • Strong communication and data entry skills.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Federal Capital Territory
City Abuja
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Company Information

Kreditek Stride Limited

Kreditek Stride Limited is a leading financial services company based in Nigeria. Specializing in providing innovative credit solutions, the company aims to empower individuals and businesses through accessible financing options. With a focus on customer satisfaction and financial inclusion, Kreditek Stride Limited offers a range of products, including personal loans, business financing, and tailored financial advice. The company is committed to fostering economic growth in Nigeria by supporting its clients’ financial needs and helping them achieve their goals.