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Job Vacancy Lagos, Nigeria Position Customer Support Quality Assurance Specialist at LemFi

LemFi company logo
Published 8 months ago

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LemFi is excited to announce openings for the position of Customer Support Quality Assurance Specialist in Lagos. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At LemFi, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with LemFi.

Job Information

Company:LemFi
Position:Customer Support Quality Assurance Specialist
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 90.000 - NGN 200.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Customer Support Quality Assurance Specialist to join our team. In this role, you will be responsible for ensuring that our customer support team delivers exceptional service by evaluating interactions and providing feedback.

Your duties will include monitoring customer interactions, analyzing performance metrics, and collaborating with management to implement quality improvement strategies. We are looking for someone with strong communication skills, attention to detail, and a passion for customer satisfaction.

If you have experience in quality assurance and customer support, we want to hear from you!

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

LemFi

LemFi is a pioneering company based in Nigeria focused on enhancing financial services through innovative solutions. By leveraging technology, LemFi aims to improve access to financial resources for individuals and businesses alike. The company provides a range of services designed to simplify transactions, enhance savings, and promote financial literacy among users. Committed to fostering economic growth, LemFi is playing a crucial role in transforming the financial landscape in Nigeria.