Job Vacancy Lagos, Nigeria Position Customs Documentation Agent at Maersk
Maersk is excited to announce openings for the position of Customs Documentation Agent in Lagos. We are currently offering Full-time opportunities.
We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.
At Maersk, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.
Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Maersk.
Job Information
| Company: | Maersk |
| Position: | Customs Documentation Agent |
| City: | Lagos, Lagos |
| Province: | Lagos |
| Education: | Confidential |
| Salary: | NGN 83.000 - NGN 175.000 per Month |
| Job Type: | Full-time |
Job Description
We are looking for a Customs Documentation Agent to join our Customs Operations team in Nigeria, ensuring accurate documentation, smooth customs clearance, and strong data‑driven process improvements across our import and export activities.
Key Responsibilities
Customs & Documentation
- Prepare, verify, and submit import and export documentation, including:
- Commercial invoices
- Bills of lading / airway bills
- Packing lists
- Certificates of origin
- Form M
- PAAR
- · Liaise with customs authorities, freight forwarders, shipping lines, and internal teams to resolve clearance issues.
- Vet supplier documents before shipment to ensure accuracy and compliance.
- Track shipments, monitor clearance stages, and ensure timely processing to avoid delays or penalties.
- Maintain accurate and organized records of all customs transactions and related documents.
Data Analysis & Reporting
- Analyse customs and trade‑related data to identify:
- Clearance delays
- Documentation errors
- Penalties and inspection trends
- Duty, tariff, and tax exposures
- Develop reports and dashboards tracking:
- Import/export volumes
- Clearance timelines
- Customs costs and savings opportunities
- Provide data‑driven insights and recommendations to improve documentation processes and operational efficiency.
- Conduct periodic audits of historical customs records to ensure compliance and accuracy.
Customer & Stakeholder Collaboration
- Serve as a key point of contact for customs documentation queries.
- Work closely with internal teams to ensure smooth coordination across the clearance process.
- Support continuous improvement initiatives by identifying gaps, risks, and optimization opportunities.
Key Performance Indicators
- Accuracy and completeness of customs documentation.
- Reduction in clearance delays and documentation errors.
- Timeliness of shipment processing and bank documentation (Form M, PAAR).
- Quality and relevance of data insights and reporting outputs.
- Compliance with customs regulations and internal controls.
Who We Are Looking For
Qualifications
- Bachelor’s degree in Logistics, Supply Chain Management, Business, Economics, Statistics, or Data Analytics.
- 2–5 years of experience in customs documentation, freight forwarding, or trade compliance.
- Proven experience in data analysis within operational or compliance environments.
Competencies & Skills
- Strong knowledge of customs procedures, import/export regulations, and HS codes.
- Advanced proficiency in Excel ; experience with Power BI, Tableau, SQL , or similar tools is an advantage.
- High attention to detail and strong analytical skills.
- Excellent communication and stakeholder coordination abilities.
- Ability to manage tight deadlines in a fast‑paced logistics environment.
- Ability to interpret and present complex data clearly.
- Logistics industry experience preferred.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .
Benefit
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Access to the latest technology
- Skill development
- Recognition and performance awards
- Professional networking opportunities
- Valuable work experience
- Opportunities to contribute to business growth
- Work-life balance
Requirements
- Experience in the Related Field (Preferred)
- Physically and Mentally Healthy
- Able to Work Under Pressure
- Good Communication Skills
- Minimum Education of High School Diploma
- No Criminal Record
- Minimum Age of 18 Years
- Able to Work in a Team
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Lagos |
| City | Lagos |
| Google Map | Google Map |
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