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Job Vacancy Lagos, Nigeria Position Customer Success Specialist (Inbound Calls) at Moniepoint Group

Moniepoint Group company logo
Published 8 months ago

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Welcome to our job portal. Moniepoint Group is offering exciting opportunities for the position of Customer Success Specialist (Inbound Calls) in Lagos. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with Moniepoint Group, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Moniepoint Group. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Moniepoint Group
Position:Customer Success Specialist (Inbound Calls)
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a dedicated and enthusiastic Customer Success Specialist to join our team at Moniepoint Group. In this role, you will handle inbound calls from customers, providing exceptional service and ensuring a positive experience.

Your duties include addressing customer inquiries, resolving issues, and offering solutions that enhance satisfaction. Excellent communication skills and a problem-solving mindset are required.

Previous customer service experience is preferred but not necessary.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

Moniepoint Group

Moniepoint Group is a leading financial technology company based in Nigeria, dedicated to providing innovative payment solutions and financial services. Established to empower businesses and individuals, Moniepoint offers seamless digital transactions, mobile banking, and point-of-sale services. Their mission is to enhance financial inclusion by making banking accessible to all Nigerians. With a strong focus on technology and customer satisfaction, Moniepoint Group is transforming the financial landscape in Nigeria and contributing to the growth of the digital economy.