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Job Vacancy Yaba, Lagos Position Product Support Specialist, Multi-currency at Paga

Paga company logo
Published 1 week ago

Paga is excited to announce openings for the position of Product Support Specialist, Multi-currency in Yaba. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Paga, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Paga.

Job Information

Company:Paga
Position:Product Support Specialist, Multi-currency
City:Yaba, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 85.000 - NGN 350.000 per Month
Job Type:Full-time

Job Description

We are seeking a Product Support Specialist to handle multi-currency product inquiries, troubleshoot payment and FX issues, document solutions, and work closely with engineering and product teams. The role requires strong customer service skills, familiarity with payments and currency conversion, experience using ticketing and CRM systems, and the ability to analyze transaction logs. Key responsibilities include resolving customer cases, performing root-cause analysis, creating clear knowledge articles, and contributing to product improvements. Excellent communication, attention to detail, and flexibility across time zones are required.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Lagos
City Yaba
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Company Information

Paga

Paga is a leading mobile payment platform in Nigeria that aims to simplify financial transactions for individuals and businesses. Founded in 2009, Paga provides users with a seamless way to send and receive money, pay bills, and purchase goods and services. The platform bridges the gap between cash and digital payments, empowering millions of Nigerians with financial inclusion. By leveraging technology and a user-friendly interface, Paga continues to innovate in the financial services sector, making money management easy and accessible for everyone.