Job Vacancy Lekki, Lagos Position Customer Service Manager at PHARMARUN

PHARMARUN is currently hiring for the role of Customer Service Manager located in Lekki. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, PHARMARUN invites interested applicants to submit their applications.

Job Information

Job Description

We are hiring a Customer Service Manager to lead our support team, improve customer satisfaction, and manage daily operations. Responsibilities include coaching agents, handling escalations, developing service policies, monitoring KPIs, and collaborating with product and sales teams to resolve issues. Ideal candidates have 3+ years of customer service leadership, strong communication and problem-solving skills, experience with CRM systems, and a data-driven mindset. Benefits include competitive salary, professional development, and a collaborative culture. Apply if you’re motivated to build excellent customer experiences and lead a high-performing team.

Requirements

• Minimum Age of 18 Years
• Basic Computer Skills
• Physically and Mentally Healthy
• Experience in the Related Field (Preferred)
• Minimum Education of High School Diploma
• Able to Work in a Team
• Good Communication Skills
• No Criminal Record
• Willing to Be Placed in the Designated Work Location

Company Address