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Job Vacancy Lagos, Nigeria Position Customer Experience and Community Support Lead at Proten International

Proten International company logo
Published 5 months ago

Proten International is excited to announce openings for the position of Customer Experience and Community Support Lead in Lagos. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Proten International, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Proten International.

Job Information

Company:Proten International
Position:Customer Experience and Community Support Lead
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Job Type:Full-time

Job Description

Location: Lagos (On-site or Hybrid)

Industry: Fashion / E-commerce / DTC

Company: Proten International

We’re seeking a passionate Customer Experience & Community Support Lead dedicated to enhancing customer relationships and building brand loyalty. This position focuses on delivering empathetic support via WhatsApp, Instagram, email, and live chat while effectively managing abandoned cart recovery.

The ideal candidate will be an excellent communicator with experience in customer support tools, comfortable working with customer data and engagement metrics. You will have the chance to shape a brand’s reputation and improve customer experience.

Job Type: Full-time

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

Proten International

Proten International is a leading human resource management and consulting firm based in Nigeria. Established to provide innovative recruitment and staffing solutions, the company specializes in connecting top-tier talent with organizations across various sectors. Proten International is dedicated to enhancing workforce efficiency and operational success by leveraging its expertise in talent acquisition, training, and development. With a strong commitment to client satisfaction, Proten International aims to empower businesses to achieve their strategic goals through effective human capital management.