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Job Vacancy Lagos, Nigeria Position Helpdesk Support Team Lead at Quintevo Nigeria Limited

Quintevo Nigeria Limited company logo
Published 2 months ago

Quintevo Nigeria Limited is excited to announce openings for the position of Helpdesk Support Team Lead in Lagos. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At Quintevo Nigeria Limited, we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with Quintevo Nigeria Limited.

Job Information

Company:Quintevo Nigeria Limited
Position:Helpdesk Support Team Lead
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Job Type:Full-time

Job Description

Quintevo Nigeria Limited is seeking a highly motivated and experienced Helpdesk Support / Service Desk Team Lead to oversee IT support operations for a Tier 1 oil and gas company in Nigeria. The ideal candidate will manage a team of service desk agents, ensuring efficient resolution of support tickets and driving continuous improvement in service delivery.

Responsibilities: Lead the helpdesk team, act as the escalation point for complex IT issues, monitor ticket queues, track performance metrics, and provide coaching to team members.

Requirements: Bachelor’s degree in a related field, Microsoft certifications, 5 years of support experience, and strong customer service focus.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
Google Map Google Map

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Company Information

Quintevo Nigeria Limited

Quintevo Nigeria Limited is a leading Nigerian company dedicated to providing innovative solutions in various sectors, including technology, construction, and consulting. Established with a vision to drive progress and enhance efficiency, Quintevo is committed to delivering high-quality services and products that meet the evolving needs of its clients. With a team of dedicated professionals, the company strives to create lasting partnerships and contribute to the growth and development of the Nigerian economy.