Responsibilities

• Supervise and coordinate the activities of security personnel on shift.
• Develop and implement security policies, protocols, and procedures.
• Conduct regular patrols of the premises to ensure a visible security presence.
• Monitor surveillance equipment and respond to alarms or incidents promptly.
• Provide training and guidance to security personnel to enhance their performance.
• Prepare and maintain accurate reports regarding security incidents and investigations.
• Conduct risk assessments and recommend improvements to enhance security measures.

Requirements

• Proven experience in a supervisory security role or related field.
• Excellent leadership and interpersonal skills to manage security staff effectively.
• Strong knowledge of security operations and emergency response procedures.
• Ability to remain calm and make quick decisions in emergency situations.
• Excellent written and verbal communication skills for report writing and incident documentation.
• High level of integrity and ability to maintain confidentiality.

Job Type: Full-time

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Key Responsibilities

• Greet customers warmly and provide personalized styling and product advice
• Promote and sell fashion products to achieve daily and monthly sales targets
• Maintain deep knowledge of products, pricing, promotions, and brand story
• Process sales transactions accurately using the POS system
• Ensure the store is clean, well-arranged, and visually appealing at all times
• Assist with stock receiving, tagging, shelving, and stock counts
• Handle customer inquiries, complaints, and returns professionally
• Adhere to company policies, customer service standards, and loss prevention procedures

Key Requirements

• Minimum of ND, HND or B.sc
• 2-3 years of sales or customer service experience or experience in a customer-facing role.
• Experience in the fashion retail space is an advantage
• Good communication and interpersonal skills
• Customer-focused with a friendly and professional attitude
• Basic knowledge of POS systems is an added advantage

Compensation Structure

• Basic salary of N120,000 – N150,000 depending on experience
• Robust sales incentives, bonuses and commissions
• Annual Leave
• Comprehensive Health Insurance
• Flexible work schedule

Job Type: Full-time

Pay: ₦120,000.00 – ₦150,000.00 per month

Application Question(s):

• This role is available at Onitsha Mall (Shoprite). Where in Onitsha do you reside?

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Responsible for supervising daily operations of the company, plan the most efficient administrative procedures and also act as a liaison between clients and the organization by assisting with complaints, billing and other queries.

Manage clients and their requests by responding to questions and complaints through means such as telephone calls, emails etc in a timely manner.

Ensure customer retention and increase our customer base.

Keep proper records and updated customer and clients’ database.

Maintain logs and records of calls, hard copies of patients’ files, billing activities and other information.

Opening of patients’ files for newly registered patients, allotting hospital and medical record number and retrieving of patients files when clients come for follow up.

Check that all discharged patients are properly followed up by primary Clinicians.

Take enquiries from patients or their relatives with regards to our services, prices and operations either via telephone or in person.

Focus on providing exceptional services resulting in customer satisfaction

Attempt to resolve and de-escalate any issues in a calm manner

Exhibits a detail oriented etiquette and friendly attitude at all times when answering telephone calls

Appropriately schedules patient appointments for consultations, evaluations, treatments, follow-up, or re-evaluation

Responsible for maintaining and updating patient medical records.

Admin. Function:

Plan and coordinate administrative procedures and systems and devise ways to streamline processes

Receive, dispatch and disseminate official correspondence.

Ensure the availability of necessary supplies by identifying procurement needs of the facility (reception, departments, kitchen, and wards)

Ensure effective planning and execution of operations by reducing waste levels

Ensure the facility and the office premises is always neat and tidy.

Ensure the kitchen unit, driving unit, cleaning unit and security unit deliver professional services.

Work with the Business team to develop excellent proposals

Ensure the smooth and adequate flow of information within the company to facilitate other business operations

Manage schedules and deadlines

Identify Staffing needs and relate it to HR

Comply with and maintain knowledge of company’s policies on dressing, attendance, computer usage, security, and confidentiality.

Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

Monitor costs and expenses to assist in budget preparation

Oversee facilities services, maintenance activities and tradespersons

Organize and supervise other office activities (recycling, renovations, event planning etc.)

Ensure operations adhere to policies and regulations

Ensure proper filling and documentation

Keep abreast with all organizational changes and business developments

Requirement

• Proven work experience of at least 2-5 years as an Administrative Officer, Administrator
• Solid knowledge of office procedures
• Experience with office management software like MS Office (MS Excel and MS Word, specifically)
• Strong organization skills with a problem-solving attitude
• Excellent written and verbal communication skills
• Attention to detail
• Bsc. or BA and additional qualifications in Office Administration are a plus
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

Job Type: Full-time

Pay: ₦150,000.00 – ₦180,000.00 per month

Ability to commute/relocate:

• Awka: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

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Responsibilities include operating equipment, following safety procedures, conducting routine inspections, troubleshooting minor issues, and maintaining clean work areas.

Candidates should have a high school diploma or equivalent, basic mechanical aptitude, ability to lift 50 lbs, attention to detail, and willingness to work shifts. Prior factory experience is a plus.

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