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Job Vacancy Lagos, Nigeria Position Inbound Call Center Supervisor at Standard Bank

Standard Bank company logo
Published 2 months ago

Welcome to our job portal. Standard Bank is offering exciting opportunities for the position of Inbound Call Center Supervisor in Lagos. We are currently seeking Full-time candidates.

We are looking for individuals with excellent skills and relevant beginners/seniors experience. Additionally, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

Operating in the (according to the company) sector, we provide a wide range of professional opportunities. If you're interested in pursuing a rewarding career with Standard Bank, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Standard Bank. Don't miss the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Standard Bank
Position:Inbound Call Center Supervisor
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 81.000 - NGN 158.000 per Month
Job Type:Full-time

Job Description

Company: Standard Bank

Location: NG, LA, Lagos, Ilupeju Industrial Avenue

Job Type: Full-time

Job Ref ID: 8044806A-001

Date Posted: 8/25/2025

We are seeking an Inbound Call Center Supervisor to lead a team of consultants in managing the Customer Contact Centre. The role involves ensuring high-quality service for both inbound and outbound calls while resolving customer queries and complaints efficiently. You will oversee team performance and maintain service standards, contributing to customer satisfaction and loyalty.

Qualifications: First Degree

Experience: Minimum of 4 years in a contact center environment.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

Standard Bank

Standard Bank is one of the leading financial institutions in Nigeria, providing a wide range of banking services, including personal, corporate, and investment banking. With a commitment to enhancing economic growth, the bank offers innovative financial solutions tailored to meet the diverse needs of its customers. Standard Bank is part of the larger Standard Bank Group, headquartered in South Africa, and has a strong presence in African markets. The bank emphasizes customer service, technological advancement, and sustainable practices, making it a pivotal player in Nigeria’s financial landscape.