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Job Vacancy Lagos, Nigeria Position Virtual Banker – Africa China Banking (ACB) at Standard Bank

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Published 12 hours ago

Standard Bank is currently seeking applicants for the position of Virtual Banker - Africa China Banking (ACB) in Lagos. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Standard Bank, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Standard Bank
Position:Virtual Banker - Africa China Banking (ACB)
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Job Type:Full-time

Job Description

Standard Bank seeks a Virtual Banker for Africa China Banking in Ilupeju Industrial Avenue, Lagos (Business & Commercial Banking). Full-time (Ref: 80442638A-001; Posted 12/31/2025). The role handles complex customer complaints and queries, ensuring a positive brand experience and adherence to dispute-resolution processes. Requirements: B.Sc. in Social Science (Master’s or professional certifications desirable), Mandarin-speaking, 1–3 years in operations, channels, call center, helpdesk, project implementation or telecommunications support. Knowledge of Stanbic IBTC products, credit procedures, and strong Microsoft Office skills required. Behavioral skills: practical approach, clear communication, persuasion, curiosity. Technical skills: banking processes, customer understanding, product knowledge, active listening, query resolution.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Lagos
City Lagos
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Company Information

Standard Bank

Standard Bank is one of the leading financial institutions in Nigeria, providing a wide range of banking services, including personal, corporate, and investment banking. With a commitment to enhancing economic growth, the bank offers innovative financial solutions tailored to meet the diverse needs of its customers. Standard Bank is part of the larger Standard Bank Group, headquartered in South Africa, and has a strong presence in African markets. The bank emphasizes customer service, technological advancement, and sustainable practices, making it a pivotal player in Nigeria’s financial landscape.