Job Vacancy Lagos, Nigeria Position Card Solutions Officer at Standard Bank
Standard Bank is currently accepting applications for the role of Card Solutions Officer in Lagos. This position is Full-time.
We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.
Standard Bank, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.
Job Information
| Company: | Standard Bank |
| Position: | Card Solutions Officer |
| City: | Lagos, Lagos |
| Province: | Lagos |
| Education: | Confidential |
| Salary: | NGN 100.000 - NGN 190.000 per Month |
| Job Type: | Full-time |
Job Description
Job Overview
Business Segment: Personal & Private Banking
Company: Stanbic IBTC Bank
Location: NG, LA, Lagos, Walter Carrington Crescent
Job Type: Full-time
Job Ref ID: 80448947A-001
Date Posted: 2/6/2026
Job Description
To provide administrative, analytical, and operational support for the Bank’s card product portfolio (Debit, Credit, Prepaid, Virtual). The Officer, Card Solutions assists in the execution of product activities, market engagement tasks, client onboarding, reporting, and day‑to‑day operational processes that ensure card products run efficiently. The role supports the Manager, Card Solutions in market expansion initiatives, co-branded card programs, BIN sponsorship engagements, portfolio analytics, and vendor/partner coordination.
Essential Functions
Support day-to-day card-related operations (product updates, request processing, follow-ups).
Maintain product documentation, approvals, records, and internal communication materials.
Assist in preparing business cases, BRDs, UAT documents, training materials, and reports.
Collect and analyze key card metrics (volumes, usage, spends, activation rates, attrition).
Prepare weekly/monthly dashboards and MIS for management review.
Assist in generating leads for bulk card issuance and maintain lead-tracking logs.
Participate in client onboarding sessions for co-branded programs and BIN sponsorships.
Support UAT cycles, data validation, and process testing for new card features (virtual cards, tokenization, etc.).
Document defects, track resolutions, and ensure readiness checklists are completed.
Qualifications
First degree in Business, Finance, Economics, Technology, or related field
Certifications in digital payments or product support
Experience Required
4–7 years in card operations, product support, banking operations, or digital channels
Experience using card systems, dashboards, or reporting tools
Exposure to fintech, payments, or card ecosystem
Additional Information
Behavioural Competencies:
Adopting Practical Approaches
Articulating Information
Challenging Ideas
Developing Expertise
Documenting Facts
Embracing Change
Examining Information
Exploring Possibilities
Interacting with People
Team Working
Thinking Positively
Upholding Standards
Technical Competencies:
Active Listening
Customer Reception and Channelling
Difficult Calls Management
Electronic Communications & Devices
Query Resolution
Telephone Caller Handling
Workflow Management
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 80022050 or [email protected]
Benefit
- Professional training
- Skill development
- Opportunities for promotion
- Collaborative work environment
- Valuable work experience
- Recognition and performance awards
- Professional networking opportunities
- Work-life balance
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- No Criminal Record
- Experience in the Related Field (Preferred)
- Good Communication Skills
- Minimum Education of High School Diploma
- Able to Work in a Team
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Lagos |
| City | Lagos |
| Google Map | Google Map |
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