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Job Vacancy Federal Capital Territory, Nigeria Position Agent Network Supervisor at Standard Bank

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Published 4 hours ago

Standard Bank is currently seeking applicants for the position of Agent Network Supervisor in Federal Capital Territory. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Standard Bank, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Standard Bank
Position:Agent Network Supervisor
City:Federal Capital Territory, Federal Capital Territory
Province:Federal Capital Territory
Education:Confidential
Job Type:Full-time

Job Description

Job Overview

Business Segment: Personal & Private Banking

Company: Stanbic IBTC Bank

Location: NG, undefined, FCT, Abuja

Job Type: Full-time

Job Ref ID: 80449006A-001

Date Posted: 2/6/2026

Job Description

To implement and drive the Agency Banking business plan in and around assigned geographical location and region whilst monitoring and maintaining the Agent and or client experience and growing the distribution partnership base. He/she will be responsible for agent prospecting and relationship management.

Key responsibilities

Responsible for building, monitoring, and growing a network of vibrant Agents in the regions of coverage

Driving and coordinating series of activities involved in identifying, on-boarding, training, and support of Agents

Initiating and coordinating business development initiatives such as market storms, community activation, Agent forums etc. geared towards the growth and quality of the Agent network

Working closely with other teams within the Agent Banking department to develop and grow products that meet the specific need of the target market

Develop, co-ordinate and implement marketing activities to create brand awareness and visibility aimed at driving customer growth and transactions

Qualifications

Minimum of First degree

Experience Required

3 – 4 years extensive experience in Branch Banking, including identifying key drivers of income and cost lines. Experience in growing customer base. Strong communication and interpersonal skills are crucial. The ability to build and maintain relationships, negotiate effectively, and motivate agents to achieve targets is essential. Additionally, analytical skills, business acumen, and a strategic mindset are valuable for identifying growth opportunities and optimizing the agent network’s performance will be an added advantage.

Additional Information

Behavioural Competencies:

Checking Things

Developing Expertise

Establishing Rapport

Examining Information

Following Procedures

Interacting with People

Meeting Timescales

Showing Composure

Team Working

Thinking Positively

Understanding People

Upholding Standards

Technical Competencies:

Active Listening

Application & Submission Verification (Business Banking)

Client Servicing

Difficult Calls Management

Query Resolution

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 80022050 or [email protected]

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Federal Capital Territory
City Federal Capital Territory
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Company Information

Standard Bank

Standard Bank is one of the leading financial institutions in Nigeria, providing a wide range of banking services, including personal, corporate, and investment banking. With a commitment to enhancing economic growth, the bank offers innovative financial solutions tailored to meet the diverse needs of its customers. Standard Bank is part of the larger Standard Bank Group, headquartered in South Africa, and has a strong presence in African markets. The bank emphasizes customer service, technological advancement, and sustainable practices, making it a pivotal player in Nigeria’s financial landscape.