Job Vacancy Abeokuta, Ogun Position Customer Care Representative at The Advancement Place
The Advancement Place is currently hiring for the role of Customer Care Representative located in Abeokuta. This position is Full-time.
We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.
As a company in the (according to the company) sector, The Advancement Place invites interested applicants to submit their applications.
Job Information
| Company: | The Advancement Place |
| Position: | Customer Care Representative |
| City: | Abeokuta, Ogun |
| Province: | Ogun |
| Education: | Confidential |
| Salary: | NGN 90.000 - NGN 200.000 per Month |
| Job Type: | Full-time |
Job Description
Job summary
We are seeking a friendly and customer-focused Customer Care Representative to handle customer inquiries, resolve complaints, and provide excellent service while maintaining positive customer relationships.
Job descriptions & requirements
- Respond to customer inquiries via phone, email, and social media
- Handle complaints and resolve issues promptly and professionally
- Maintain accurate customer records and documentation
- Provide information about the company’s products and services
- Follow up with customers to ensure satisfaction
- Escalate complex issues to the appropriate department
- Meet customer service performance standards
Requirements:
- OND/HND/BSc in any discipline
- Proven experience in customer service or a related role (preferred)
- Excellent communication and interpersonal skills
- Ability to remain calm and professional under pressure
- Basic computer skills and familiarity with CRM systems (an advantage)
- Strong problem-solving skills
Benefit
- Opportunities for promotion
- Access to the latest technology
- Professional networking opportunities
- Valuable work experience
- Work-life balance
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Skill development
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Ogun |
| City | Abeokuta |
| Google Map | Google Map |
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