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Job Vacancy Lagos, Nigeria Position Bilingual Contact Center Agent (Igbo & Hausa) at Workforce Group

Workforce Group company logo
Published 4 months ago

Workforce Group is currently accepting applications for the role of Bilingual Contact Center Agent (Igbo & Hausa) in Lagos. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Workforce Group, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:Workforce Group
Position:Bilingual Contact Center Agent (Igbo & Hausa)
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Job Type:Full-time

Job Description

Workforce Group, a leading business and HR consulting firm in Nigeria, is seeking a dedicated Bilingual Contact Center Agent (Igbo & Hausa) to join our team at our Iganmu and Lekki locations in Lagos. We have over a decade of excellence in service, providing superior HR solutions.

As a Contact Center Agent, you will:

  • Assist customers with inquiries and complaints via phone, email, live chat, and social media.
  • Resolve customer issues and escalate when necessary.
  • Document all customer interactions in our CRM system.

Requirements include an HND/B.Sc degree, and candidates must be 26 years or younger. The salary is N213,00 monthly, along with HMO, Pension, and other benefits.

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

Workforce Group

Workforce Group is a leading human capital development and management firm based in Nigeria. Specializing in providing tailored workforce solutions, the company focuses on enhancing the skills and productivity of employees across various sectors. Workforce Group offers services including recruitment, training, and consulting, aimed at helping organizations optimize their human resources for improved performance. With a commitment to excellence, Workforce Group plays a pivotal role in shaping Nigeria’s labor landscape, ensuring businesses thrive through effective talent management and development strategies.