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Job Vacancy Lagos, Nigeria Position Customer Service Representative at Workinnigeria

Workinnigeria company logo
Published 1 month ago

Workinnigeria is currently accepting applications for the role of Customer Service Representative in Lagos. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Workinnigeria, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:Workinnigeria
Position:Customer Service Representative
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 180.000 - NGN 200.000 per Month
Job Type:Full-time

Job Description

Workinnigeria is hiring a Customer Service Representative for the Food and Beverage industry in Ikoyi. Salary ₦180,00–₦200,00/month. Full-time, permanent. You will handle inquiries via phone, email, live chat, and social media; provide accurate product and policy information; resolve complaints with professionalism and empathy; document interactions in CRM; escalate complex issues; meet response time and satisfaction targets; and support customer onboarding. Requirements: Bachelor’s degree or equivalent; 2–3 years customer service experience; excellent verbal and written communication; strong problem-solving and multitasking skills; CRM, MS Office, and Google Workspace proficiency. Preferred: fast-paced industry experience, teamwork, and strong documentation skills.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
Google Map Google Map

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Company Information

Workinnigeria

Workinnigeria is a leading employment platform in Nigeria, dedicated to connecting job seekers with potential employers across various industries. With a user-friendly interface, the platform offers an extensive range of job listings, career resources, and professional development tools to help individuals enhance their employability. Workinnigeria aims to bridge the gap between talent and opportunity, fostering economic growth and empowering the workforce in Nigeria. By leveraging technology and data-driven insights, the company is committed to creating a more efficient job market for both job seekers and employers.